These Terms & Conditions (“Terms”) govern the use of services provided by Ganpati Car Rentals. By booking or using our services, you agree to these Terms.
1) Booking & Confirmation
- All bookings are subject to availability and confirmation.
- Accurate details such as pickup/drop location, date, and time must be provided.
- We reserve the right to refuse or cancel bookings in case of incomplete/false information or non-payment.
2) Payments
- Payments must be made through approved modes (cash, UPI, bank transfer, or payment gateway).
- Advance payments, if collected, are non-refundable unless specified.
- Extra charges may apply for tolls, parking, waiting time, or extended usage beyond booking duration.
3) Cancellation & Refunds
- Cancellations made at least 24 hours before pickup may be eligible for partial refund (if advance paid).
- No-shows or last-minute cancellations may result in forfeiture of advance payment.
- Refund timelines may vary depending on the payment method.
4) Vehicle Use & Responsibility
- Vehicles must be used only for lawful purposes.
- Smoking, carrying illegal goods, or reckless driving is strictly prohibited.
- Customers are liable for damages caused to the vehicle due to negligence or misuse.
5) Driver & Service Conduct
- Our drivers are instructed to maintain professionalism and safety.
- Any misbehavior should be reported immediately to our helpline.
- Customers must treat drivers with respect and avoid unlawful or unsafe requests.
6) Liability
- Ganpati Car Rentals is not responsible for delays due to traffic, natural calamities, strikes, or unforeseen events.
- We are not liable for loss/damage of personal belongings during the ride.
- Insurance coverage (if applicable) will be as per policy terms.
7) Modifications
Ganpati Car Rentals reserves the right to update these Terms & Conditions at any time. Continued use of services after updates will imply acceptance of the revised Terms.
8) Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your City/State].
9) Contact Us
For queries regarding these Terms & Conditions, contact:
- Ganpati Car Rentals
- Phone: +91 XXXXXXXXXX
- Email: info@ganpaticarrentals.in
- Address: Your Full Address Here