At Ganpati Car Rentals (“we”, “us”, “our”), we value your trust and respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you use our car rental services and website.
Applies to: website, phone bookings & in-ride interactions1) Information We Collect
- Contact details: name, phone number, email, and address.
- Identity & verification (if required): government ID, driver’s license.
- Booking details: pickup/drop locations, dates, times, vehicle preference, special requests.
- Payment info: processed by trusted gateways; we do not store full card data.
- Usage data & cookies: pages visited, device info, and analytics to improve our services.
2) How We Use Your Information
- To create, confirm, and manage bookings and rides.
- To communicate updates, support, and service notifications.
- To process payments securely and prevent fraud.
- To improve our vehicles, website, and customer experience.
- To comply with legal, regulatory, and tax obligations.
3) Sharing of Information
- Service fulfillment: limited details shared with drivers/partners to complete your ride.
- Legal requirements: when required by law, court order, or government request.
- Protection: to enforce policies, protect rights, safety, property, and prevent fraud.
- No selling: we do not sell or rent your personal information.
4) Data Security
We use industry-standard safeguards to protect your data. Despite our efforts, no method of transmission or storage is 100% secure. Please use strong, unique credentials and contact us if you suspect any unauthorized activity.
5) Cookies & Analytics
Our website may use cookies to remember preferences and analyze usage. You can control cookies via your browser settings; disabling some cookies may affect site functionality.
6) Your Rights
- Access and update your personal information.
- Request deletion of your data (subject to legal retention requirements).
- Opt out of marketing messages at any time.
7) Data Retention
We retain information only as long as necessary for the purposes set out in this policy and as required by law (e.g., tax and accounting rules).
8) Children’s Privacy
Our services are not directed to children under 13. If we learn we have collected personal data from a child without consent, we will delete it.
9) International Transfers
If we transfer your data across borders, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable laws.
10) Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new “Last updated” date. Material updates may also be communicated through our usual contact channels.
11) Contact Us
For questions or requests regarding this Privacy Policy, contact: